Telephony and Call Centers

Call center headphones

Call Center Solutions build customer confidence and guarantee customer loyalty. This is because before most customers buy they often seek company assurance. They also call for help and after-sale services. Call Center Systems are also for cold calling and follow-ups which increases sales and avoids lost opportunities. This provides a competitive advantage for businesses.

In our Call Center Solutions, we have Call Center Gateways. Gateways save costs and work as a cost-effective backup when the landline network goes down. There are also call center headphones and headsets from CiscoFanvilJabraLogitechPlantronicsPolycomSenheisser and VXI. Businesses love the headphones because they deliver convenience. Great convenience translates to fewer call transfers, increased mobility by agents and shorter calls since agents’ hands are free to quickly check and resolve issues. Learn more about our call center solutions for business in Kenya.

Talinda Express The Ultimate Technology Shop

Talinda Express is the Ultimate Technology shop. An online technology store serving the wider Eastern African region. We have the widest catalog of technology products, with over 2500 technology products.
 

We are not just a shop, we are people. We are available on online chat to guide you on selecting the best products for your use, help you install and support you when you need assistance. You can reach our contact center on web chat, Whatsapp, SMS, Social media accounts (Twitter, facebook, Google, Linkedin), Email and phone call. You can also visit our location.

We might sell products and services online but what defines us is our ability to deliver customized solutions with remarkable customer service and support that is unparalleled in the Online Technology Industry for our region.

Our Products and Services

Our Products are listed after agreements we have with the manufacturers. Warranty on our products are assured by the manufacturers of the products. We accept returns within 7 days. 

We provide IP Phones, IP PBX, Call Center solutions, Wireless networking, Network switch, Router, Firewalls, Network Access control (NAC), High speed internet gateways (HSIA), IPTV, Hotel Mobile Apps, Digital signage systems, Video Conferencing, wireless presentation systems, Meeting room solutions, Subwoofers, speakers, Meeting room controls, Commercial TV screens, Hotel technology solutions, CCTV, Locks, Access control, MATV, structured cabling, Biometric, facial recognition and thermal and more.

Each Manufacturer has different terms on Warranty, these are shared for each product. We are Ruckus Elite Partners, HPE & Aruba Business partners and much more!

Learn more ABOUT US

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